I want to buy a JRC product. How can I do that?
The JRC office situated in the Netherlands serves as the European and African main center. Today, we have over 25 authorized and JRC preferred distributors. Contact information for our partner in your country can be found via the network pages.
My country doesn’t have an official distributor. What to do?
I need a quote for a JRC product. What to do?
I need to know if a product is available in Europe. What to do?
I need to arrange service for my JRC equipment. How can I get it serviced?
Contact your local JRC service agent for details of the JRC service agent in the country you require service.
My JRC equipment has failed during its warranty period. Who do I contact for warranty service?
Retrofit: Please contact the JRC distributor who originally sold you the equipment. Provide them with the model and serial number of the equipment, after confirming the warranty status with JRC Europe. They will guide you through the warranty process and will be your point of contact throughout you claim.
Newbuilding: Have you send warranty claim to the shipyard and have you received warranty confirmation?
I want an operation manual for my JRC equipment?
Operation manuals can be requested from your local JRC dealer, manuals for more recent models can be provided in PDF format. For older equipments please contact your local dealer who will advise you of availability.
Where can I get a copy of my JRC equipments type approval certificate?
Contact your local dealer who will provide you with copies of your equipments type approval certificates or request them on your behalf from JRC Europe.
